Summary
Senior technical writer with experience authoring and proofreading hardware and software documentation with attention to detail, accuracy, and compliance with company standards and templates. Strong project management and organizational skills with a capacity to handle multiple competing priorities in a fast-paced environment, and work under pressure. Engineering background, curious and motivated to learn new technical information.
- 15+ years of technical writing on products, systems/platforms and software developer kits: technical product specifications and tutorials
- 10+ years of documentation management: creation and implementation of documentation plans, documentation flows, tool migration, topic and structured authoring, single-sourcing, content re-use, and re-branding
- Project management: requirement specifications, risk assessments, project management plans, project specifications, user acceptance tests, test reports, change requests, errors reports, progress reports
Skills
- HTML, CSS, Web design including responsive layout, Markdown
- XML, DITA, HTML5
- Adobe FrameMaker, Adobe Acrobat Professional, Adobe Illustrator, Adobe RoboHelp, JavaDoc and Drupal
- Google suite tools, Sublime Text, SyncRO Oxygen XML editor, Microsoft Visio, Atlassian Jira and Confluence
- GitHub, Microsoft SharePoint, Subversion SVN, IBM Rational ClearCase, Synchronicity DesignSync
- Microsoft Windows, Linux, Chrome, iOS, and Android operating systems
- Cross-functional team work and multicultural environment
Professional experience
- 06/2019 - Present: Senior technical writer for Connectivity and Security Business Line of NXP Semiconductors, San Jose CA, USA.
- 02/2018 - 05/2019: Randstad Technologies US, Mountain View CA, USA - Contractual technical writer at Google, part of Geo Internal Technical Writing team, authoring documentation for developers.
- 08/2017 - 01/2018: Park Computer Systems Inc., San Mateo CA, USA. Contact as software techical writer at Sony Interactive Entertainment. Creation of user's guides for templates, tools and workflows. Contribution to PlayStation®4 SDK documentation.
- 06/2016 – 07/2017: EdgeRock Technologies, a company of CDI, Santa Clara CA, USA. Contract as software technical writer at Intel Corporation: Creation of online documentation (article and Drupal book) for Intel® Curie™ module open developer kit, Intel® Edison and Intel® Joule. Hands-on approach with testing of the code and software applications to write to most precise and relevant user documentation. Editing of Intel® Curie™ and Intel® Joule hardware documentation.
- 10/2015 – 05/2016: Upon arriving in California in October 2015, trained on HTML, web design, software languages (XML, JavaScript, C++), and API documentation to complete the move to software technical writing. Got my work authorization (EAD) in April 2016, and Permanence Residence Card on December 6, 2016.
- 01/2014 - 10/2015: STMicroelectronics, Grenoble, FRANCE. Senior technical writer:
Technical writing of customer documents for the microcontroller division, using a topic-based, single-sourcing approach.
User acceptance testing of the company XML DITA editing solution based on Oxygen and Microsoft SharePoint.
Mentor for less experienced technical writers.
- 08/2013 - 12/2013: STMicroelectronics, Grenoble, FRANCE. Project management on customer relationship:
Contribution to definition of an application for product change and product termination notifications to customers.
Analysis of the customer satisfaction results in 2013., and understanding of the satisfaction index and way of working with scorecards.
Review of the material related to customer return, customer change notification and customer satisfaction in the Training Package for Sales and Marketing (TPSM) as well as the sales handbook.
- 02/2009 - 07/2013: ST-Ericsson, Grenoble, FRANCE. Documentation and product data manager:
Technical editing of software (Symbian, Linux, Windows), hardware (application processor, audio DACS and Codecs, video interfaces, general and RF power management, USB and WIFI solutions) documentation working with subject-matter experts. Management of the review and approval workflows.
Creation of training material and deployment of training sessions for cross-functional teams on tools and processes for document management: editing, document review, document version control and document archiving.
Definition and implementation of the document delivery plans for mobile platform programs.
Contribution to the definition of ST-Ericsson Product Lifecycle Management (PLM): gathering of requirements, editing of specifications, reviews with process/activity representatives and delivery to the project team for implementation.
Member of ST-Ericsson templates and editing tools working group
- 05/2006 - 01/2009: STMicroelectronics, Grenoble, FRANCE. Technical documentation manager:
Management of the activity related to product technical documentation targeted for external or internal customers of Wireless Multimedia division and Cellular System, and Connectivity division. Definition and implementation of an outsourcing solution.
Implementation of IPXACT workflow for IP register descriptions working with IP developers and IP verification engineers.
Member of the company customer technical documentation working group
- 08/1999 - 04/2006: STMicroelectronics, Grenoble, FRANCE. Technical editor:
Technical editing of customer documents (product datasheets, user manuals and application notes) with respect to company standards.
Definition and implementation of customer technical documentation flows for TV and Display, Imaging, Analog and Mixed Signal (AMS) and Connectivity divisions.
Writing of request for proposals and activity reports to secure funding via European projects (MEDEA+, EURIMUS) and national projects (STSI, PACA).
Internet and intranet publishing for Imaging division standard products.
Participation to working groups aimed for the development of e-tools for document and information management.
Coordinator between product divisions, the central marketing and Mass Market organizations for the definition and deployment of the Marketing Product Tree.
Education
- Doctorate in process engineering, INPG, Grenoble, FRANCE
- Diploma of Advanced Studies in wood science, University of Nancy I, Nancy, FRANCE
- Engineering degree in wood science, ENSTIB, Epinal, FRANCE
- HTML, CSS, Web design certification, General Assembly, San Francisco, CA, USA
- SQL, JavaScript, XML, and REST API technical documentation certifications with UDEMY, online, USA
Additional information
Work status: permanent resident card granted by US Citizenship and Immigration Services